Contact MegaConvert
We read every message. The fastest way to reach a real human is email.
General Support
For questions about a specific conversion, bug reports, or anything that does not fit a specialized address below, email us at:
We aim to respond within two business days. To speed things up, please include the source format, the target format, and the size of the file you were trying to convert. If a specific conversion failed, the URL of the page (for example, /convert/png-to-ico) is also extremely helpful.
Privacy and Data Requests
For questions about our privacy policy, GDPR or CCPA data subject requests, or anything related to how your personal information is handled, please use:
christopherfloied@outlook.com
Because MegaConvert does not require an account and does not store the contents of converted files long-term, most data subject requests can be answered immediately.
Abuse, DMCA, and Legal
To report abuse of the service, submit a DMCA takedown notice for content believed to infringe a copyright, or for any other legal correspondence:
christopherfloied@outlook.com
Note that MegaConvert does not host user-submitted files publicly. Files are processed in-memory or in temporary storage and removed within one hour of upload. We cooperate with law-enforcement requests through formal legal channels.
Format Requests
MegaConvert currently supports 157+ formats and over 2,600 conversion pairs. If a format you need is missing, we genuinely want to hear about it. Email christopherfloied@outlook.com with the subject line Format request and tell us:
- The exact format you want supported (extension and version, if relevant)
- The conversions you would actually use it for
- Any tools or libraries you know that handle the format reliably
We prioritize new formats based on the number of distinct requests we receive, the availability of well-maintained open-source tooling, and how cleanly the format converts to and from existing supported formats.
Press and Partnerships
For press inquiries, partnership proposals, or commercial licensing of the underlying conversion infrastructure, email christopherfloied@outlook.com with the subject line Press or Partnership and we will route it to the right person.
Mailing Address
For postal correspondence (legal notices, partnership documents), please first email christopherfloied@outlook.com so we can confirm a current mailing address. We do not publish a physical address on this page to reduce automated junk mail to a service that operates online.
Need a quick answer?
Most common questions are answered on each converter page in the FAQ section, or in our general overview.
Learn more about MegaConvert